Privacy Policy

Introduction and data controller

This privacy policy provides information on how JERGONLAB collects and processes your personal data when you visit our website and use our services, especially when filling out the consultation form, ordering services and during our cooperation.

Personal data controller:

• Petr Jergon
• ID: 02074079
• VAT ID: CZ9112150047
• Email: petr@jergonlab.com
• Phone: +420 608 400 853

(hereinafter referred to as "Controller")

Categories of processed personal data

The Controller processes the following categories of personal data:

Data you provide yourself

• Identification data: name and surname
• Contact details: email address, phone number
• Company data: company name (if provided)
• Project information: type of requested website, existence of current website, URL of existing website, business goals
• Preference data: preferred communication method, notes and other information you voluntarily provide

Data we collect automatically

• Technical data: IP address, browser type and version (user agent)
• Visit data: date and time of access, visited pages

Purposes of personal data processing

We process your personal data for the following purposes:

Processing consultation requests

We process identification and contact data, project information and preference data for the purpose of processing your consultation request, answering your questions and providing requested information.

Legal basis: performance of a contract or implementation of measures taken before concluding a contract at your request (Art. 6(1)(b) GDPR)

Provision of services

In case of concluding a contract, we process your personal data for the purpose of providing our services, including website development and management, communication regarding the project and fulfillment of contractual obligations.

Legal basis: performance of a contract (Art. 6(1)(b) GDPR)

Customer support

We process your personal data for the purpose of providing customer support, solving potential problems and answering your questions.

Legal basis: performance of a contract (Art. 6(1)(b) GDPR) and legitimate interest (Art. 6(1)(f) GDPR)

Fulfillment of legal obligations

We must process some personal data due to fulfillment of legal obligations, especially in the area of accounting and taxes.

Legal basis: fulfillment of a legal obligation (Art. 6(1)(c) GDPR)

Protection of our legitimate interests

In some cases, we process your personal data to protect our legitimate interests, e.g. for purposes of proving, exercising or defending legal claims.

Legal basis: legitimate interest (Art. 6(1)(f) GDPR)

Personal data retention period

We retain your personal data only for the time necessary to fulfill the purposes for which they were collected, or to fulfill legal obligations. Specifically:

• Consultation form data: we retain for 3 years from your last communication with us, unless a contract is concluded
• Client data: we retain for the duration of the contractual relationship and then for 5 years after its termination due to possible legal claims
• Accounting documents: we retain for 10 years from the end of the accounting period to which they relate, as required by law
• Technical data: we retain for 6 months

Recipients of personal data

We may share your personal data with the following categories of recipients:

Service providers

We use external service providers who help us provide our services, such as:

• Hosting service providers
• Email service providers
• Accounting and tax advisors

All these providers are bound by confidentiality obligation and process personal data only based on our instructions and in accordance with applicable legal regulations.

Public authorities

In case we are obliged to do so by law or by decision of the relevant public authority, we may disclose your personal data to public authorities, such as courts, law enforcement authorities or supervisory authorities.

Transfer of data to third countries

We process and store your personal data primarily within the European Union. If there is a transfer of personal data to countries outside the EU, we will ensure that such transfer is in accordance with applicable legal regulations and that an adequate level of protection of your personal data is ensured.

Your rights

In connection with the processing of your personal data, you have the following rights:

Right of access to personal data

You have the right to obtain from us confirmation as to whether personal data concerning you are being processed, and, if that is the case, you have the right to access these personal data and other information about their processing.

Right to rectification

You have the right to have inaccurate personal data concerning you rectified without undue delay. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed.

Right to erasure

You have the right to have personal data concerning you erased without undue delay if one of the grounds stated in Art. 17 GDPR applies, e.g. if they are no longer necessary for the purposes for which they were collected.

Right to restriction of processing

You have the right to obtain restriction of processing if one of the grounds stated in Art. 18 GDPR applies, e.g. if you contest the accuracy of the personal data.

Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller if the processing is based on consent or on a contract and is carried out by automated means.

Right to object

You have the right to object at any time to processing of personal data concerning you which is based on legitimate interests of the controller or of a third party.

Right to withdraw consent

If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority, which is the Office for Personal Data Protection (www.uoou.cz), if you believe that the processing of your personal data infringes the GDPR.

How to exercise your rights

You can exercise your rights by sending an email to petr@jergonlab.com or in writing to the controller's registered office address. We will deal with your request without undue delay, at the latest within one month of its receipt. In exceptional cases, we may extend this period by another two months, of which we will inform you.

Security of personal data

We have adopted appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration or unauthorized disclosure or access. These measures include:

• Secure hosting and servers
• Data encryption using SSL/TLS
• Access rights and passwords
• Regular data backups
• Regular system and software updates

Cookies and similar technologies

Our website uses cookies and similar technologies to ensure proper functioning of the website, traffic analysis and content personalization. More information on how we use cookies can be found in our Cookie Policy. Cookie Policy.

Changes to the privacy policy

We may update this privacy policy from time to time. The current version will always be available on our website with the date of the last update. In case of significant changes, we will inform you via email or notification on our website.

Contact details

If you have any questions regarding the processing of your personal data or this privacy policy, please do not hesitate to contact us:

Petr Jergon
Email: petr@jergonlab.com
Phone: +420 608 400 853